RESPONSIBILITY
Trans Orbit Pty. Ltd acts as a booking agent only for the persons, or organizations providing or offering the means of travel, accommodation, rail, flights, tours and so on and as an agent cannot be held responsible for any injury, loss, accident, delay or any other irregularity outside of our control. The issuance and acceptance of any receipt, voucher, coupon, exchange order, air ticket or itinerary shall be deemed as consent by the client to the above conditions. However, the possession of such documents is solely the passenger's responsibility.
PASSPORT AND VISAS
It is purely the responsibility of the client to make sure the appropriate travel documents and visa are valid at time of travel.
For those of our clients who need confirmation of travel arrangements to help in the application of a visa we are happy to provide a letter of confirmation however we are not allowed to process any applications on your behalf.
At time of production of this website Australian and New Zealand citizens are required to hold a current passport valid during period of travel. We recommend you have at least three months validity effective from date of arrival in Japan. A visa is not required for stays up to 90 days when your purpose is holiday travel.
NOTE: Trans Orbit Pty Ltd accepts no responsibility for any losses or additional expenses incurred as a result of a person not holding the required visa or valid passport.
AIM
Our aim is for our clients to not just enjoy Japan but hopefully love it as much as we do. We take pride in the fact a large percentage of our clients are repeat customers or new clients from referrals.
We believe we know Japan better than most of our competitors that does not mean we are complacent. We continue to learn as there are so many things Japan has to offer and Japan is constantly changing like any other country.
Our experienced staff are willing to work with you (our client) to try and create the most suitable package for you.